Refund Policy
Our Refund Policy
**Refund Policy for Jamaican Jerk Co**
*Effective Date: September 25, 2023*
Thank you for choosing Jamaican Jerk Co. We strive to provide our customers with an exceptional dining experience. In the event that you are dissatisfied with your purchase, we have implemented the following refund policy to ensure fair and transparent transactions.
*1. Refund Method:*
We do not offer cash refunds or credit refunds. Instead, we provide vouchers for another meal of similar value to the original purchase or a complimentary meal.
*2. Eligibility for Refunds:*
To be eligible for a refund voucher, customers must adhere to the following conditions:
-Any issues or complaints regarding your dining experience must be brought to our attention *immediately after the original purchase.
-A valid receipt must accompany the request for a refund voucher.
*3. Exclusions:*
Refunds or vouchers will not be issued under the following circumstances:
-Plates that do not meet personal standards due to quantity or appearance.
- Changes in personal taste preferences.
- Refunds for meals consumed in part or in full.
*4. Process for Refund Requests:*
If you believe you qualify for a refund voucher, please follow these steps:
Contact our restaurant right away if you have any problems or complaints about your purchase. You can call us at (407)395-2420 ext.1003 from Monday to Friday, between 11:00 am and 4:00 pm. Alternatively, you can fill out our refund request form now.
- Provide a valid receipt as proof of purchase.
- Clearly detail the nature of the problem or concern.
*5. Refund Voucher Issuance:*
Once your refund request is approved, we will issue a voucher for another meal of similar value to the original purchase or a complimentary meal. Vouchers will be sent via email or provided in person, as per your preference.
*6. Contact Information:*
For refund requests or any other concerns, please contact our customer service team at 407-395-2420 ext 1003. We are here to assist you and address any issues promptly.
*7. Policy Updates:*
We reserve the right to update, modify, or change this refund policy at any time. Any changes will be effective immediately and will be communicated through our official communication channels.
Thank you again for choosing Jamaican Jerk Co . We appreciate your understanding and cooperation regarding our refund policy. We look forward to continuing to serve you with delicious meals and excellent service.
*We define immediate as within 3–4 hours from the time of purchase.
Menu
Food is any substance consumed by an organism for nutritional support.
Special Salad
Food is any substance consumed by an organism for nutritional support.
Special Salad
Food is any substance consumed by an organism for nutritional support.
Special Salad
Location
Hours of Operation
Monday - Saturday: 11:00 am - 9:00 pm
Sunday: 11:00 am - 7:00 pm
Lunch Special:
(Monday - Thursday)
11:00 am to 3:00 pm